You are going on a jet boat, so you are going to get wet anyway… so if it is raining, YES, we still operate. We closely watch the real-time weather radars, and if there is any chance of dangerous weather, we may delay or cancel trips.  

Nothing. Just be ready to have some serious fun! It may be a good idea to slap on some sunscreen and have a big drink of water before your ride in the beautiful summer months (Dec – Feb).

Nothing. Unfortunately, you are not permitted to take anything on board for two reasons – we need you holding on at all times, and if someone drops something and it hits you in the head, that would be dangerous…. we are just trying to protect you.

We take many people with many disabilities on the jet boat ride. If you are in a wheelchair, we can help you into the boat; we just require you to be able to use your hands to hold on.

Paradise Jet Boating is a company committed to providing an unforgettable experience to all its customers, regardless of their abilities. The team at Paradise Jet Boating understands that people have different accessibility needs, and they strive to ensure that their adventure rides are accessible to those with a range of physical, sensory, and intellectual needs.

Accessibility is a priority for Paradise Jet Boating, and they have taken steps to ensure that their facilities and services are accessible to all. The marina offers accessible car parking, including two accessible car spaces located approximately 25 meters from the departure terminal, with two additional reserved car spaces directly in front of the terminal. Customers can enter the office by a ramp, with a minimum opening width of 122cm in the departure terminal area.

During the trip, customers can store their bags and belongings securely. There is also space available for strollers, wheelchairs, and other accessibility aids. Passenger safety instructions are available in written format in English, Japanese, Korean, and Chinese, making it easier for those who are deaf or hard of hearing, or those who may not speak English as their first language to understand.

To board the vessel, customers must travel down a declining ramp that is 80cm wide at its narrowest point. Assistance can be provided if necessary, and all boat drivers are trained in first aid and CPR. The marina has male and female public toilets, including one unisex accessible toilet. Paradise Jet Boating staff are always available to discuss individual accessibility needs and provide assistance where required.

While service animals are welcome in the departure terminal, they are unable to accompany customers on the boat. However, Paradise Jet Boating staff are happy to supervise them in the office during the ride. Carers card holders can avail of a 50% discount when accompanying their companion on the jet boat.

In summary, Paradise Jet Boating is committed to providing an accessible and inclusive experience for everyone. They offer adventure rides that cater to a range of physical, sensory, and intellectual abilities, with accessible car parking and toilets, safety instructions available in multiple languages, trained staff, and discounts for carers card holders. The team is always happy to provide further information and assistance to those with accessibility requirements.

People of any age can ride the Aquaduck, even babies. Child rates are available for 2-16 years. 0-1 years are free on their parent’s lap.

Yes, we do. The vessel is fully covered and in wet conditions, we have clear pull-down sides to keep the water out.

No. It does not. Once we are on the water, the skipper will offer all children the opportunity to have a turn at driving the Duck if they wish. If they choose to do so, they will be presented with the Aquaduck Captains Certificate personalised with their name. This is free of charge and part of the Aquaduck experience.

The Aquaduck vessels are not wheelchair accessible, unfortunately. There are 5 steps to climb into the Aquaduck. If you can do the stairs our team are happy to assist you into the duck.