Dolphin Island Adventure from Mandurah

• The operator reserve the right to alter schedules, prices and substitute one vessel with another if considered necessary
• In respect to any cancellation of a cruise, charter or function by the owners due to inclement weather or any other unforeseen circumstances including a minimum passenger requirement, they will endeavour to re-schedule the cruise within 12 months of the date that was cancelled
• A Risk Warning & Waiver must be signed at the booking office prior to boarding the vessel
• In the rare event of no dolphin sightings, a Dolphin Guarantee applies, where guests may rebook free of charge for another date. Visit the office following your cruise to receive voucher/s, which are valid for use within 6 months from the date of cruise. Vouchers are non-transferable, non-refundable, and blackout dates apply.

Should the Customer cancel or amend their booking for any reason, any card administration fees incurred by the operator shall be retained from any refund and shall not be included in the amounts referred to below.

• Any amendments or cancellations up to 14 days prior to the departure date shall be refunded in full
• From 14 days to 72 hours prior to the departure date, 50% ticket price will be refunded
• Cancellations or amendments from 72 hours onwards or failure to attend will be charged 100% ticket price
• The operator may make reasonable endeavours to re-schedule the Services if this is requested and reasonably possible. However, the operator shall be under no obligation to re-schedule the Services
• If the operator agrees to reschedule the Services from 72 hours prior to the start of the day of departure, and catering has been provided, the catering cost will be charged, plus an administration fee of $10, which covers the staff cost of fulfilling catering orders related to those Services